Uber Eats has today unveiled the winners of the first-ever Uber Eats Restaurant Awards to celebrate restaurants selected by consumers as well as those selected for operational excellence on the platform. At an event in Nairobi, Uber Eats announced a new set of awards celebrating all things hospitality, including restaurants selected by eaters such as Kilimanjaro, Best African Restaurant, KFC for Best Fast Food Restaurant, Java House for Best Coffee Restaurant and Artcaffe for Best Dessert Restaurant, among many others.
(L-R) Uber Eats General Manager Kui Mbugua awards Mama Rocks Operation Manager Sheila Adhiambo, Director Natalie Mwedekeli and Cost Control Manager Osoo Fredrick the best burgers of the year during the first-ever Uber Eats restaurant awards.
Other categories include ‘Operational Excellence Champions’. These categories highlighted the trailblazers in the industry who are leading the way after a turbulent few years for restaurants and the hospitality industry. Some winners in the category included Best Merchant Prep Time, won by KFC, Best Online Rate, won by Cold Stone Creamery Yaya and Lowest Order Accuracy Issues won by Mint Shack.
(R-L) Uber Eats General Manager Kui Mbugua awards Artcaffe Head of Deliveries Rahab Muchemi and General Manager Victon Lugaga the best dessert restaurant of the year during the first-ever Uber Eats restaurant awards.
Speaking at the event, Kui Mbugua, General Manager for Uber Eats in Kenya explained: “There are so many amazing independent restaurants and merchants spanning every cuisine type on Uber Eats, and these awards showcase their amazing work from across Kenya. We are always leveraging the power of the Uber Eats platform to suit the needs of our customers, however, this would be impossible without the amazing restaurants and merchants we have on the UberEats app – we recognize you all as the pioneers and innovators shaping the future of the service industry.”
The platform allowed Eaters to vote for their favorite restaurant through billboards in the Uber Eats app.
|
Eater – Champions |
Winners |
|
Best African Restaurant |
Kilimanjaro Restaurant |
|
Best Indian/Pakistani Restaurant |
Khan’s Pakistani Restaurant |
|
Best Fast Food Restaurant |
KFC |
|
Best Chinese Restaurant |
Wok on Wheels |
|
Best Burgers |
Mama Rocks |
|
Best Coffee |
Java House |
|
Best Pizza |
Debonairs Pizza |
|
Best Dessert |
Artcaffe |
|
Best Italian Restaurant |
Mambo Italia |
|
Best Grocery Store |
Chandarana |
The Operational Excellence award, based on a data-driven approach, was decided by data from January to October to determine: Best Preparation Time, Highest Ratings, Best Online Rate, and Lowest Order Accuracy Issues, all of which show the power of our platform beyond being a delivery service but also a data-driven platform.
R-L) Uber Eats General Manager Kui Mbugua awards Java House Head of Marketing Lewis Ryan and Guest Relations Manager Akinyi Owino the best coffee restaurant of the year during the first-ever Uber Eats restaurant awards.
