Trolleys, Cooktops, Frying Pans, and baby strollers- see what people are leaving in Ubers
As we near the end of Mercury in Retrograde, which astrologists believe influences forgetfulness, we’re taking a look at what riders are leaving behind – and reminding Kenyans how to reunite with their favourite lost items.
The annual Uber Lost & Found Index provides a snapshot of both our riders’ most commonly forgotten items and most unique lost items. It also highlights which cities are most forgetful, which times of day and days of the week riders forget items most, and of course, tips on how to get your lost items back using the Uber app.
In 2019, phones, wallets, headphones and clothing once again topped the list of most commonly forgotten items, with backpacks, keys, glasses and books following suit.
But as we well know, riders aren’t just leaving the usual’s behind – they’re forgetting everything from trolley’s to cooktops, to hairdryers and broomsticks.
As for the most forgetful cities in Kenya? Mombasa took the top spot followed closely by Nairobi. And which days and hours of the week are Uber riders most forgetful? The Index shows that Kenyans are most forgetful on Fridays and Sundays, and mid-morning/ afternoons – but the most common hours, specifically are 10 am- perhaps during the rush to work – and from 3 pm to 4 pm. Holidays continue to haunt the forgetful as well: once again, we saw that February 14th (Valentine’s day) was the most forgetful day as well as December 13 (the day after Jamhuri Day). The full results are below!
The top ten items left in an Uber in Kenya are:
- Phone / camera
- Headphones / speaker
- Backpack / bag / folders / box / luggage
- Water Bottle
- ID/ License
The 20 Most Unique Lost Items
- Diabetic Pen
- Wedding ring
- Hair Dryer
- Laser Meter
- Baby Stroller
- Frying pan
- BroomStick and Mop
- Sleeping Bag
- Hospital Report
The Most “Forgetful” Cities:
Most Forgetful Days / Times:
- Uber riders are most forgetful on Fridays and Sundays, and between mid-morning and mid-afternoon.
- People are most forgetful at 10 am (the rush to work?), 3 pm and 4 pm.
- We saw that February 14th (Valentine’s day) was the most forgetful day as well as December 13 (the day after Jamhuri Day).
Lost items that peak on certain days:
- People are most likely to forget a book on Mondays
- People are most likely to forget their cash on Tuesdays
- People are most likely to forget a phone charger on Wednesdays
- People are most likely to forget their passport on Thursdays
- People are most likely to forget id/ licence on Fridays
- People are most likely to forget a jewellery/ watch on Saturdays
- People are most likely to forget an umbrella on Sundays
If you’re one of those people who left something behind, look no further than the video below, which outlines the simple steps you can take the next time you leave something behind in your Uber.
The best way to retrieve a lost item is to call the driver – but if you leave your phone itself in an Uber, you can login to your account on a computer. Here’s what to do:
- Tap “Your Trips” and select the trip where you left something
- Tap “I lost an item”
- Tap “Contact driver about a lost item”
- Scroll down and enter the phone number you would like to be contacted at. Tap submit.
- If you lost your personal phone, enter a friend’s phone number (you can do this by logging into your account on a computer, or using a friend’s phone).
- Your phone will ring and connect you directly with your driver’s mobile number.
- If your driver picks up and confirms that your item has been found, coordinate a mutually convenient time and place to meet for its return to you.
- If your driver doesn’t pick up, leave a detailed voicemail describing your item and the best way to contact you.